Working With You
Our Data Protection and Privacy Statements describe what we do with the personal information we are provided with by members of the public. You may be asked to give us personal information to answer an enquiry you have. You may also be asked to provide personal information when you become an applicant or student, are a client or wish to use the services we offer across our Colleges and Campuses.
If you provide us with information, it will only be used in the ways described in our Data Protection and Privacy Statements. Our statements will be updated from time to time and the latest version will always be published here on our website.
The Trafford & Stockport College Group is a Data Controller registered with the Information Commissioner’s Office (ICO) (Registration number ZA394464). All members of the Trafford & Stockport College Group operate within the Data Protection arrangements agreed by the Corporation Board.
All written correspondence in relation to Data Protection should be addressed to: The Data Protection Officer, Trafford College Group, Manchester Rd, Timperley, Altrincham, WA14 5PQ. You can also email us at dpo@tscg.ac.uk.
The Data Protection Officer, appointed by the Corporation Board to provide independent assurance over the governance and management of data protection is Anthony Gribben-Lisle. Please send any communication for the attention of the Data Protection Officer to dpo@tscg.ac.uk
The Data Protection Act (2018), General Data Protection Regulations (GDPR) and our Data Protection Policy give any individual the right to obtain confirmation if their data is being processed by us and to have access to the personal data we hold. The right of access to this information is referred to as Subject Access Request (SAR).
We aim to provide access to personal data within one month of receipt of a subject access request. If a request is complex, an extension of up to a further two months may be requested from the individual making the request. The Data Protection Officer, or a member of our team, will communicate regularly with individuals where this is the case.
A copy of the information will be provided free of charge. However, a reasonable fee may be charged if a request is found to be excessive, or where information is requested repeatedly. We will always notify the individual making a request if we intend to make a charge, and the reason for making a charge.
Subject Access Requests will be accepted from:
One of the key principles which underpins UK Data Protection Law is the right of an individual to request the deletion or removal of personal data where there is no compelling reason for its continued processing. This is also known as the ‘right to be forgotten’.
Individuals may have a right to have personal data erased and to prevent processing in specific circumstances such as:
Please note that the right to erasure does not provide an absolute ‘right to be forgotten’. Under Data Protection Law the Trafford & Stockport College Group can refuse to comply with a request for erasure where the personal data is processed for particular reasons. This will always be explained to you by our Data Protection Officer if your request cannot be carried out.
We take all concerns and questions relating to data protection, use of personal information and the experience of our students and apprentices with the utmost importance. If you would like to speak to the Data Protection Officer with a question or concern before making a formal request, please do not hesitate to contact them by e-mail at dpo@tcg.ac.uk